Refund policy

Refund Policy


All Sales Are Final

We do not offer refunds or exchanges, except in the specific cases outlined below.

Digital Products

All digital downloads, including personalized rituals, guides, and volumes of Grayscual's Almanac, are non-refundable once purchased.To cancel future subscriptions, please refer to our Subscription Policy.

Exchanges

We accept exchanges only for defective physical items. If you receive a defective product, please contact us at support@grayscual.com with your order details and photos of the issue.

Returns & Refunds

Domestic Orders: Unopened packages returned and marked Return to Sender will be refunded, minus the cost of shipping.

International Orders: Orders refused at customs or returned from international locations will not be refunded.

If you have any questions about your order, please reach out to us at support@grayscual.com.